Privacy Policy

MHB Aide & Clean we value your privacy. This Privacy Policy outlines how we collect, use, protect, and share your information when you use our services, visit our website, or interact with us online or in person.

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, phone number, email address, home address
Service Information: Details about your requested services, location of service, and any special needs or notes
Payment Information: Invoices, receipts (note: we do not store credit card details—any payments are processed securely through third-party platforms)
Communications: Emails, texts, and other messages you send us
Website Usage Data: When you visit our website or social media pages, we may collect non-identifying info like browser type, pages visited, and time spent

How We Use Your Information

We use your information to:

Provide and schedule services
Communicate with you about appointments, changes, or inquiries
Send invoices or collect payment
Improve our services and customer experience
Respond to questions, comments, or concerns
Send occasional updates, promotions, or reminders (you can opt out at any time)

How We Protect Your Information

We take reasonable precautions to protect your data from unauthorized access, disclosure, or misuse. These include:

Secure digital storage and email communications
Limiting access to client information to authorized personnel only
Using trusted platforms for invoicing and scheduling

Sharing of Information

We do not sell, trade, or rent your personal information. We may only share information when:

Required by law or government request
Necessary to provide services (e.g., with team members or subcontractors under confidentiality agreements)
In the event of a business transition (like a merger or transfer), with notice provided

Your Rights

You can:

Request a copy of your data
Ask us to correct or delete your information
Opt out of non-essential communications

To make any such request, email us at mhb.aide.clean.co@gmail.com or call 719-822-5316.

Children’s Privacy

Our services involve the care of children, but we do not collect data from minors directly. All communications and data must be handled through a parent or legal guardian.

Updates to This Policy

We may update this Privacy Policy occasionally. Any significant changes will be posted on our website and/or communicated via email.